Retail
Businesses in the retail industry today tend to go on a bumpy ride when it comes to enhancing customer loyalty and experience whilst maintaining the budget. For this, there is a dire need of up-to-date and advanced enterprise management or CRM system.
Fortunately, most of the retailers are now realizing the incompetency of legacy systems and tools in achieving optimum customer experience and increased productivity.
As a retail business flourishes, it is sure to generate more number of channels to integrate and connect thus, resulting in enormous amount of data to manage. This calls for a seamless, intuitive and agile ERP or CRM solution.
Ak Web Infotech excellent suites of business management solutions provide powerful analytics and are fully cloud-based thus cost-effective rendering retailers a competitive edge over their competitors.
Ak Web Infotech CRM for retail – takes you where your customers are A few years back, retail CRM was constricted to in-house or store interactions only, but with the explosion of online and digital media/channels, it is essential for retailers to track customers’ behaviours irrespective of where the purchase has been made.
With Ak Web Infotech CRM, retailers can efficiently manage all their customer keynotes to build customer loyalty, get insights into the buying processes and provide seamless customer experience. It increases the efficiency levels of your marketing and sales team to a great extent.
- Manage distributors and inventory efficiently.
- Optimize channel sales.
- Get a holistic view of customers.
- Increase customer loyalty.
- Track sales team performance.
- Be more customer centric.
- Track your campaign ROI.
- Advanced reporting and analytics.
- Effective workforce management.